Privacy Policy

1. Overview

FateCharts (hereinafter referred to as "we") operates the website fatecharts.com (hereinafter referred to as "the Service"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Service.

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, avatar (provided by the corresponding platform when using third-party login)
• Birth Information: Birth date, birth time, birth place, gender, calendar type (solar/lunar)
• Usage Data: Chart records you create, decision questions, matching partner information

2.2 Automatically Collected Information

• Device & Browser Information: Browser type, operating system, screen resolution, language preference
• Usage Statistics: Page visit records, feature usage frequency, click behavior (via Umami Analytics)
• Session Information: Login tokens (Session ID) used to maintain your login status

2.3 Information from Third Parties

• Google / Apple Login: When you log in with a third-party account, we receive the basic profile information you authorize to share (name, email, avatar)
• Payment Information: Creem (payment service provider) provides us with order status and transaction metadata, but does not include your bank card or payment account details

3. Use of Information

• Provide, maintain, and improve the Service (including chart calculation, AI reading, fortune analysis, etc.)
• Create and manage your account
• Process payments and deliver purchased products
• Send service-related notifications (such as order confirmations)
• Analyze usage to optimize user experience
• Prevent fraud and abuse

4. AI Reading Service

This Service uses AI (artificial intelligence) models to generate destiny chart readings. Please note:

• AI readings are based on traditional Chinese destiny studies and are for entertainment purposes only, not professional advice
• Your birth information and question content will be sent to the AI service for processing
• Generated reading content is stored in your account for your review at any time

5. Data Storage & Security

Your data is stored on Cloudflare's infrastructure, including:

• Cloudflare D1: Structured data (user information, chart records, order data)
• Cloudflare KV: Cached data and session tokens (7-day validity period)
• Cloudflare R2: File storage

We take reasonable technical measures to protect your data security, including HTTPS encrypted transmission, password hash storage (PBKDF2), and access control. However, no internet transmission or storage method is 100% secure.

6. Data Sharing

We do not sell, trade, or rent your personal information. We only share data in the following circumstances:

• Service Providers: Working with trusted third parties to operate the service (see Section 7)
• Legal Requirements: Under laws, regulations, legal processes, or government requests
• Business Transfer: In the event of a merger, acquisition, or asset sale, we will notify you

7. Third-Party Services

This Service uses the following third-party services:

• Cloudflare — Provides application hosting, database, caching, and file storage services.
• Google — Provides OAuth login services.
• Apple — Provides Sign in with Apple login services.
• Creem — Provides payment processing services. Creem only provides us with order status, not your payment account details.
• Umami Analytics — Provides anonymous website usage statistics. Does not use cookies or track personal identity information.

8. Your Rights

Under applicable data protection laws, you may have the following rights:

• Right of Access: View the personal information we hold about you
• Right to Rectification: Correct inaccurate personal information
• Right to Erasure: Request deletion of your personal information
• Right to Withdraw Consent: Withdraw your previously given consent
• Right to Data Portability: Obtain your data in a structured format

To exercise these rights, please use the personal settings page within the Service, or contact us at: [email protected]

9. Data Retention

We retain your personal information while you use the Service. If you delete your account, we will delete your personal information within 30 days, except where required by law. Cached data will be automatically cleared after its validity period (maximum 7 days).

10. Cookie Policy

This Service does not use traditional tracking cookies. We use Umami Analytics for anonymous statistical analysis, which does not use cookies or track personal identity information. We use localStorage to store your login token (Session ID) to maintain login status.

11. Children's Privacy

This Service is not intended for minors under 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will delete it immediately.

12. Policy Changes

We may update this Privacy Policy from time to time. Significant changes will be notified through in-service notifications or email. Continued use of the Service indicates your agreement to the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Website: fatecharts.com